Privacy Policy

Last updated: 5 February 2026

Ultra Beam Lighting Ltd (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is handled safely, transparently, and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains what personal data we collect, how we use it, and the rights you have when using our website ultrabeamlighting.co.uk.


1. Who We Are

Ultrabeam Lighting
Website: https://www.ultrabeamlighting.co.uk 
We design, supply, and sell high‑quality LED lighting products to customers across the UK.

If you have questions about this policy or how your data is handled, you can contact us at:
Email: sales@ultrabeamlighting.co.uk


2. What Personal Data We Collect

We collect information in the following categories:
Information you provide directly

    Name

    Email address

    Phone number

    Billing and delivery address

    Payment details (processed securely by third‑party payment providers; we do not store card numbers)

    Order history

    Enquiries submitted via contact forms or email

Information collected automatically

When you browse our website, we may collect:

    IP address

    Browser type and device information

    Pages viewed and time spent on the site

    Cookies and tracking data (see Section 7)

Information from third parties

    Payment processors 

    Delivery partners

    Analytics providers (e.g., Google Analytics)

 

3. How We Use Your Personal Data

We use your information to:

    Process and deliver your orders

    Provide customer support

    Send order updates and service messages

    Improve our website and product offering

    Personalise your browsing experience

    Detect and prevent fraud

    Comply with legal obligations

    Send marketing communications (only with your consent)

 

4. Legal Basis for Processing

We process your data under the following lawful bases:

    Contractual necessity: to fulfil your orders

    Legitimate interests: improving our services, preventing fraud, website analytics

    Consent: marketing emails, cookie tracking

    Legal obligation: tax, accounting, and regulatory compliance

 

5. How We Share Your Data

We only share your data with trusted third parties when necessary:

    Payment processors

    Delivery and courier services

    Website hosting providers

    Analytics and marketing platforms

    Legal authorities when required

We never sell your personal data.


6. International Data Transfers

Some service providers may store or process data outside the UK.
When this occurs, we ensure appropriate safeguards are in place, such as:

    UK GDPR‑approved standard contractual clauses

    Adequacy decisions for the destination country

 

7. Cookies & Tracking Technologies

We use cookies to:

    Enable essential website functions

    Analyse site performance

    Improve user experience

    Deliver personalised content or ads (with consent)

You can manage or disable cookies through your browser settings or our cookie banner.

We retain personal data only as long as necessary for:

    Fulfilling orders

    Meeting legal and tax obligations

    Resolving disputes

    Maintaining accurate business records

Marketing data is retained until you withdraw consent.


9. Your Rights Under UK GDPR

You have the right to:

    Access your personal data

    Correct inaccurate information

    Request deletion (“right to be forgotten”)

    Restrict processing

    Object to processing

    Withdraw consent at any time

    Request data portability

    Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise your rights, contact us at sales@ultrabeamlighting.co.uk


10. Security Measures

We take data security seriously and use:

    SSL encryption

    Secure payment gateways

    Access controls

    Regular security reviews

However, no online system is 100% secure, and we cannot guarantee absolute protection.


11. Links to External Websites

Our website may contain links to third‑party sites.
We are not responsible for their privacy practices or content.


12. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.